Support request

If you have problems with our apps, you can report them here. Please understand that we want to answer all requests carefully and that it might take some days to answer.

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Your question relates which app?

Apps marked with † are no longer supported. We recommend switching to another product.

The version number of the app is:

(The version number of the app can be found in the "Settings" app of iOS. In Textkraft it is also visible in the Settings menu.)

Your operating system:

Your device:

    We kindly ask you to provide us with detailled information, to understand your question and to reproduce the incident on our devices:

  • What did you expect to happen and what happened instead?
  • Which features did you use right before the incident?
  • Notable particularities. (e.g. external keyboard, unstable internet connection or similar)

    In case of Textkraft:

  • Where did you save your text? (e.g. Dropbox, Box, iCloud, or local memory)
  • How big is your text?

Your message

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