Demande de soutien

Si vous rencontrez des problèmes dans l'utilisation de nos apps, n'hésitez pas à nous contacter. Notre support est principalement en anglais et allemand ; merci de votre compréhension.

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Your question relates which app?

The version number of the app is:

(The version number of the app can be found in the "Settings" app of iOS. In Textkraft it is also visible in the Settings menu.)

Your operating system:

Your device:

    We kindly ask you to provide us with detailled information, to understand your question and to reproduce the incident on our devices:

  • What did you expect to happen and what happened instead?
  • Which features did you use right before the incident?
  • Notable particularities. (e.g. external keyboard, unstable internet connection or similar)

    In case of Textkraft:

  • Where did you save your text? (e.g. Dropbox, Box, iCloud, or local memory)
  • How big is your text?

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