Support request If you have problems with our apps, you can report them here. Please understand that we want to answer all requests carefully and that it might take some days to answer. Mr Ms First name Last name E-mail address (please double check your address, otherwise we cannot get back to you) May we contact you with news on this address, too? Yes, that's ok Your question relates which app? ---Textkraft Professional (iPad)Textkraft Pocket (iPhone)Word-2-TextWise GuyMore words---Textkraft Lite † (iPad)Textkraft Deutsch † (iPad)Textkraft English † (iPad)Textkraft Français † (iPad)Textkraft Español † (iPad)Textkraft Pocket Lite † (iPhone)Textkraft Editor † (iPad; black icon) Apps marked with † are no longer supported. We recommend switching to another product. The version number of the app is: (The version number of the app can be found in the "Settings" app of iOS. In Textkraft it is also visible in the Settings menu.) Your operating system: ---iOS 5iOS 6iOS 7iOS 8iOS 9iOS 10iOS 11iOS 12iOS/iPadOS 13iOS/iPadOS 14 Your device: ---iPad 1iPad 2 / iPad miniiPad 3/4 / iPad Air / iPad mini 2/3iPad 2017(5G) / iPad Air 2 / iPad mini 4iPad 2018(6G)/2019(7G) / iPad Air 2019(3G) / iPad mini 5iPad 2020(8G) / iPad Air 2020(4G)iPad Pro 9.7 2016 / 10.5 2017iPad Pro 11 2018/2020iPad Pro 12.9 2015/2017iPad Pro 12.9 2018/2020iPhone 3GS/4/4SiPhone 5/5c/5s/SEiPhone 6iPhone 6 PlusiPhone 6s/7/8iPhone 6s/7/8 PlusiPhone XRiPhone X/XSiPhone XS MaxiPhone 11/12iPhone 11/12 ProiPhone 11 Pro MaxiPhone 12 Pro Max We kindly ask you to provide us with detailled information, to understand your question and to reproduce the incident on our devices: What did you expect to happen and what happened instead? Which features did you use right before the incident? Notable particularities. (e.g. external keyboard, unstable internet connection or similar) In case of Textkraft: Where did you save your text? (e.g. Dropbox, Box, iCloud, or local memory) How big is your text? Your message To protect this form from SPAM bots, please answer the following question: How many dots do you see here: • • • 1, 2 or 3?